Mar 29, 2016  Did you associated the product key with same account which you are entering to activate Office 2016? I suggest you to try activating Office 2016 by phone and check if it helps. To do so, kindly refer to the following steps. You’ll find the number in the Activation Wizard: 1. In any Office application, click File > Account > Activate. Brand new Microsoft Office 2016 for Mac containing Word, Excel, PowerPoint, Outlook and OneNote. Full version, lifetime license. Delivered instantly to email upon purchase. 50% Off Sale while stocks last.

Hello Janet, Meet to Microsoft Local community and thank you for posting your issue. Few more details would assist us to provide a better response. Where precisely are you attempting to enter the item key to activate Office 2016?. Did you associated the item essential with exact same accounts which you are usually getting into to activate Office 2016?

I recommend you to attempt activating Office 2016 by cell phone and check out if it assists. To do so, generously refer to the subsequent steps. You'll find the number in the Service Sorcerer: 1.

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In any Office application, click Document >Account >Activate Item. In the Service Wizard, click on I desire to activate the software by phone >Next. Suggestion: If nothing at all happens when you select Next, make use of the Enter essential on your keyboard. Select your nation/region. Contact the Item Activation Middle phone number that't under Stage 1. Wish the information helps. Perform reply if you need further support, we will end up being happy to help you.